Dealing with Spam

How to reduce spam

Email is a delicate balance between stopping spam from arriving at your inbox and stopping good emails being seen as spam.

You cannot expect to catch all spam and not catch all good mail, it’s just not possible.

So, If you get spam…

Rule 1 – Don’t unsubscribe.
The spammer is not a person, it’s a program.
they send their spam to any email address they find on their trawls around the web and guess many others.
if there’s a site called flymedia.co.uk, it doesn’t take a genius to guess that there may be an info@ / contact@ / enquiries@ account so the spammer tries all common address prefixes.
If you receive spam, the spammer has no idea if your email address is valid or not. The way spammers send email is not like the way the rest of us do, they hack websites and email accounts to do their dirty work, so when an email they send bounces back, it doesn’t bounce back to them.
However, by clicking unsubscribe, you are telling the spammer that you are alive and have actively read their email. You will now be added to a new list of people who they know are real/active. You will get more spam.
The solution – just delete the spam.

If you have a Gmail account…
Mark the spam as ‘spam’.
Mark good emails in the spam folder as ‘not spam’.
Google is excellent at learning what you want, and your choices remain your choices, you are not part of a crowd.

If you have a Hotmail account…
Drag the spam from the inbox to the spam folder or right-click the email and choose move to spam.
Drag the good emails in the spam folder to the inbox or right-click the email and choose move to inbox.
Hotmail/Outlook will catch much more good email by default, it has a very harsh spam filter.
It doesn’t seem to learn what you want, your choices seem to be part of a collective, which means you may never win.

If you have a flymedia account…
POP ACCOUNT
Your email has already been filtered for spam.
If you mark an email as spam, you are teaching your email program (not the server) that an email is spam.
To see the spam folder on the server, use my webmail http://webmail.fly.media, using your email address and password.
If you are getting too much spam, or too many good emails are being seen as spam, call/email me and I can change the spam settings for your individual account.

IMAP ACCOUNT
Your inbox is a filtered list of all your received email.
Mark spam as spam.
Look in your spam folder for good emails and mark them as safe.
If you are getting too much spam, or too many good emails are being seen as spam, call/email me and I can change the spam settings for your individual account.

If you have a flymedia designed website…
You may have a contact form on your website that allows people to contact you.
This does not use the client’s email address to send the email, it uses the server or (depending on how I have set this up) one of your own email addresses.
Do not mark these emails as spam. you will only mark your own website as a spammer – not ideal.